Customer Support & Contact Us

Email Support

You can email our Customer Support at for your enquiries.


WhatsApp Support

In addition to our phone and email support, WhatsApp is also available at FoodByUs. WhatsApp is fast and easy to use; just add our number +61 448 523 085 to your contacts and message us via WhatsApp with your name and venue name to opt into the service.

WhatsApp support operates 8am - 6pm AEST, Monday to Sunday.

See below how to add a contact on WhatsApp:



Phone Support (for foodservice venues only)

Our Customer Support is available from 8am - 6pm AEST, Monday to Sunday on 1300 725 899.