How do I create a standing order by selecting a supplier?

A Standing Order (SO) is a recurring order automatically placed for you and scheduled for delivery at X number of times of your chosen days of the week. This helps you save time and effort that you’d otherwise spend to manually place the exact same order.

You may create multiple SOs for your specific needs.

You can create a standing order by selecting:

  1. A Past Order; or

FoodByUs_create_a_new_standing_order_by_selecting_from_a_past_order

  1. A Supplier

FoodByUs_create_a_new_standing_order_by_selecting_a_supplier

 

To create a standing order by selecting a supplier:

Step 1:  Launch your FoodByUs sign-in page.

Step 2: Enter your FoodByUs registered e-mail address and password, then click on SIGN IN.

FoodByUs_sign_in_page


Step 3:
In your dashboard, click on the dropdown arrow of “My Orders”, then click on “Standing Orders”.

FoodByUs_dashboard_my_orders_standing_orders


Step 4:
Click on “Create New”.

FoodByUs_dashboard_my_orders_create_new_


Step 5:
Select a supplier.


Click on your supplier of choice.

FoodByUs_dashboard_standing_order_choose_your_supplier


Then click on “Create Standing Order”.

FoodByUs_choose_a_supplier_click_on_standing_order


This will open an SO creation page.

FoodByUs_choose_a_supplier_SO_creation_page


Take note of your Standing Order Reference # which starts with “SO-”.


Step 6:
Start adding items to your cart. Click on the Add button of the item you’d like to order.

FoodByUs_standing_order_add_items_to_your_cart

FoodByUs_add_items_hit_+_or_-


You may also add items (hearted items), if any, from your Pantry List

FoodByUs_add_hearted_items_to_your_standing_order


Or search for a product.

FoodByUs_search_for_products_in_a_standing_order


The items you add will appear under “Standing Order Summary”.

FoodByUs_standing_order_summary


Click on “Save” when you’re done shopping.

FoodByUs_save_your_standing_order


At this point, your SO is still inactive until you add your delivery and payment details. 

FoodByUs_inactive_standing_order


To do so, click on “Edit” to go back to the SO’s page.

FoodByUs_edit_standing_order


Hit “Edit”, again.

FoodByUs_confirm_edit_standing_order


Take note of blank fields that need to be populated.

FoodByUs_blank_fields_in_standing_order


Step 7:
Under Delivery Schedule, select if you’d like your order to be delivered weekly or fortnightly.

FoodByUs_select_delivery_frequency_of_standing_order

1. If weekly, tick the box beside your selected day(s). 

FoodByUs_standing_order_delivery_schedule_weekly

For example:

FoodByUs_standing_order_delivery_schedule_weekly_choose_days

2. If fortnightly, tick the box beside your selected day(s). 

FoodByUs_standing_order_delivery_schedule_fortnightly

For example:

FoodByUs_standing_order_delivery_schedule_fortnightly_choose_days

 

 

 

NOTE: No delivery days are grayed out.

 

 

Step 8: Your registered mobile number is automatically selected to receive confirmation SMS messages a day before each delivery date. Click on the dropdown arrow if you’d like to select a different number. 

FoodByUs_standing_order_delivery_schedule_mobile_number

Also by default, the box is ticked for deliveries to go through, even without your response to the confirmation message. If you’d like to confirm each delivery, untick the box

 

 

 

NOTE: If you respond “No” to the SMS confirmation, your order will not be delivered only for the delivery date specified in the text message. After which, deliveries will proceed as usual, for as long as your SO is enabled.

 

 

Step 9: Choose your delivery start date from the dropdown calendar.

FoodByUs_standing_order_choose_delivery_start_date


Step 10:
Choose the delivery time. Options default to the supplier’s delivery schedule.

FoodByUs_standing_order_choose_delivery_time


Step 11:
Next, choose your FoodByUs-registered address from the delivery address dropdown.

FoodByUs_standing_order_choose_delivery_start_date

 

IMPORTANT: To ensure an error-free order, only use your FoodByUs registered address as your delivery address.

 

Step 12: Select your payment method. Options default to your registered credit card details.

FoodByUs_standing_order_choose_payment_method


You may also add new credit card details.

FoodByUs_standing_order_new_credit_card_details


Click on the “Add Credit Card” button.

FoodByUs_standing_order_add_credit_card 

If you want to add new credit card details from your dashboard, go to “Finance” and choose “Payment Methods” from its dropdown options.

FoodByUs_dashboard_finance_payment_methods


You may delete existing credit card details only after adding a new payment method.

FoodByUs_dashboard_finance_payment_methods_add_credit_card


Your SO is now created.

FoodByUs_standing_order_is_created


Click on the “+” button for a summary of the products you ordered.

FoodByUs_standing_order_product_summary

FoodByUs_standing_order_list_of_products


Step 15:
Click on “Enable” to activate your standing order.

FoodByUs_enable_standing_order_to_activate