How do I add or delete my bank account details?

Credit card payment is the default payment method on FoodByUs, but you can also set up direct debit payments in your account by adding your bank account details. 


NOTE: To help keep your financial details secure, FoodByUs does not save or store your credit card or bank account details. Rather, we keep a token (a non-sensitive reference to your credit card or bank account details) which is then linked to your FoodByUs Account. 

Your payment provider issues this token to FoodByUs as an option for you to use the same credit card or bank account details in future transactions. This token eliminates the need for us to store any sensitive financial information in our system.



To
add or delete your bank account details:

Step 1: Launch your FoodByUs sign-in page.

Step 2: Enter your FoodByUs registered e-mail address and password, then click on SIGN IN.

FoodByUs_sign_in_page


Step 3:
From your dashboard, go to Finance then click on the arrow beside it.

FoodByUs_dashboard_finance


Step 4:
Click on Payment Methods.  

FoodByUs_dashboard_finance_payment_methods


FoodByUs_dashboard_finance_payment_methods_add_options


If you don’t see the Bank Accounts section in your Payment Methods, it means your direct debit option is switched off.  

FoodByUs_dashboard_finance_payment_methods_bank_accounts_hidden


If so, contact us and request to activate your direct debit option.


Step 5:
Click on Add Bank Account. 

FoodByUs_dashboard_finance_payment_methods_add_bank_account


Step 6:
Click on the logo of your bank, if you see it here.

FoodByUs_bank_account_payment_bank_logo


If not, click on the dropdown arrow to find your bank.

FoodByUs_bank_account_payment_other_banks


FoodByUs_bank_account_payment_other_banks_choose


Hit the arrow for more options.

Step 7: Click on the name of your bank, read the Direct Debit Agreement, then hit Continue.

FoodByUs_bank_account_payment_direct_debit_agreement 

Or, if you’d like to know more about how we store your data, click on the Read more link.

FoodByUs_bank_account_verify


Step 8:
Log in to your bank account portal.

FoodByUs_bank_account_login_portal


Step 9:
Authenticate your bank account details.


Step 10:
Authorize FoodByUs to debit your account. 

Your bank account details have now been added for direct debit payments.

FoodByUs_bank_account_direct_debit_payment_method_added



NOTE: if you don't add any payment method, you will be asked to enter your credit card details at checkout; and the tokenized version will automatically be stored in your account, ready to use in your succeeding transactions.



For help on how to add or delete your credit card details, refer to this guide.