How do I apply or use my voucher code?


When you sign up with FoodByUs, you will receive a voucher worth AUD50.00 in your welcome e-mail. 


This voucher code may be applied only to your first purchase

To use and redeem your voucher code:

Step 1: Launch your FoodByUs sign-in page.

Step 2: Enter your FoodByUs registered e-mail address and password, then click on SIGN IN.

FoodByUs_sign_in_page


Step 3:
From your dashboard, go to “Search”.

FoodByUs_dashboard_search


Step 4:
Enter the suburb or the postcode of your FoodByUs registered address in the pop-up window.

FoodByUs_enter_your_suburburb_or_postcode


Then click on the correct location to confirm.

FoodByUs_confirm_your_location


Step 5:
Choose and click on any product category on the search page, to start shopping.

FoodByUs_choose_a_category


Each category will open a page of suppliers who deliver to your location.

FoodByUs_list_of_suppliers


Note each supplier’s:

  1. Minimum order requirement (if any);
  2. Delivery fee (if any);
  3. Cut-off time; 
  4. Delivery schedule; and
  5. Delivery days


Step 6:
Click on your supplier of choice to launch their store, and start adding items you’d like to purchase to your cart.

FoodByUs_add_items


Step 7:
When you’re done shopping, review the items in your cart and click on the checkout button. 

FoodByUs_review_items_and_checkout


Step 8:
Enter your complete FoodByUs registered address in the address box. Then under it, click on its equivalent on Google Maps, to confirm your location.

FoodByUs_enter_complete_delivery_address


Your delivery address is now set.

FoodByUs_delivery_address_set


Step 9:
Choose your delivery date. Click on the dropdown arrow to launch the calendar. Then click on your preferred date from those highlighted. 

FoodByUs_choose_delivery_date


Your delivery date is now set. 

FoodByUs_delivery_date_is_set


Note that available delivery dates vary per supplier
. Click on “Continue”.


Step 10:
Under “Payment”, click on “apply voucher”.

FoodByUs_apply_voucher


Type in your voucher code in the box, then click on “Add”.

FoodByUs_type_voucher_code


Your voucher is now redeemed.

FoodByUs_voucher_is_redeemed



NOTE: Your welcome voucher applies to your first purchase, only. It will become invalid if you fail to use it or if you attempt to use it after your first purchase, as shown below.

 

FoodByUs_invalid_voucher_code


Step 11:
Review your order one last time.

FoodByUs_review_your_order


Or, go straight to paying for and completing it.

FoodByUs_pay_and_finish_order


If you need more help on redeeming vouchers, contact us.