How do I view or download my order's invoice?

Every order or sales transaction you create on FoodByUs is recorded in your buyer’s invoice statement which is system-generated at checkout.

Your invoice consists of three parts:

  1. Your details as a customer;
  2. Your order’s total amount due; and
  3. An itemized breakdown of your order


To view and download your invoice:

Step 1: Launch your FoodByUs sign-in page.

Step 2: Enter your FoodByUs registered e-mail address and password, then click on “SIGN IN”.

FoodByUs_sign_in_page


Step 3:
From your dashboard, click on the Finance dropdown arrow, then click on “Statement & Invoices”.

FoodByUs_dashboard_statement_and_invoices


The Delivery Date calendar feature allows you to pull up an invoice from a specific period of time (e.g. 5th to 15th August 2020). Otherwise, you can immediately view any of the individual invoices listed, or search for a specific invoice by typing the Order Reference # which starts with SYD- or MEL-.**

 

**The Order Reference has since been updated to QLD, NSW, or VIC

 

Step 4: On the Invoice & Statements page, click on the Delivery Date box.  

FoodByUs_dashboard_statement_and_invoices_delivery_date


Step 5:
The highlighted dates include the first to the current day of the month. To view your month’s invoice, to date, leave the default highlighted days, then click on Apply. 

FoodByUs_dashboard_statement_and_invoices_highlighted_dates


Then click on Download Statement to save and view your month-long invoice.  

FoodByUs_dashboard_statement_and_invoices_download_statement


For example:

FoodByUs_dashboard_statement_and_invoices_sample_statement



NOTE: The only way to view your invoices is to download and save them one by one.

 

FoodByUs_dashboard_statement_and_invoices_download_statement_one_at_a_time


Step 6:
To view a single transaction, click on the Delivery Date box then double-click one date, based on the dates recorded on the Invoice Date column.

FoodByUs_dashboard_statement_and_invoices_view_a_single_transaction


Click on Apply.

FoodByUs_dashboard_statement_and_invoices_view_a_single_transaction_apply


Then Download Statement to save and view your single-transaction invoice.

FoodByUs_dashboard_statement_and_invoices_download_single_invoice


For example:

FoodByUs_dashboard_statement_and_invoices_sample_single_invoice