How do I order from my own Supplier?

If you have a preferred Supplier outside of FoodByUs, you now have the option to add and order from them straight on our platform.

To add your direct Supplier:

Step 1: Sign in to your FoodByUs dashboard.

Step 2: In your dashboard menu, click on "Search" then click on the category where you'd like to add your Supplier.

Step 3: On the category's page, scroll down to the bottom then click on “Add Your Own”

This will launch the "Add Direct Supplier" pop-up window.


Step 4: 
Click on “Add Own Supplier” to request FoodByUs to add your direct Supplier. Supply their contact details in the designated boxes. Once completed, click on the "Suggest Direct Supplier" button to submit. 


A confirmation message will pop up. 

Wait for your request to be fulfilled within 24-48 hours.

 

 

Be sure a prior relationship exists between you and the direct Supplier you wish to add.
Otherwise, we cannot guarantee your order fulfillment.

 

In the course of shopping, you may also click on “Select from Existing Suppliers” to choose a Supplier that's already in our Marketplace. 

 

Ordering from your direct Supplier:

You may start ordering from your direct Supplier through FoodByUs, once they've been added. To place your order:

Step 1: Click on the “Select supplier” dropdown to choose your direct Supplier. Then click on the "Start Order" button.

Step 2: On your direct Supplier's product page, click on the “Add New Product” button to add the products you'd like to purchase from this Supplier.

In the pop-up window, supply the mandatory product details then click on the "Add Product" button.

Step 3: Once added, purchase the item by adding it to your cart. The item should also appear under your Cart Summary.

You may add as many more new products as you wish.

Ordering from both a FoodByUs Supplier and your direct Supplier:

You may simultaneously place an order from an existing Supplier in our Marketplace as well as from your own. To do so:

Step 1: In your dashboard menu, click on Search then click on your category of choice.

Step 2: On the category's page, choose your preferred Supplier. Or, find your direct Supplier in the category where you placed them.

Step 3: On the Supplier's product page, add the items you'd like to purchase.

FoodByUs_choose_a_supplier_and_add_items

Step 4: Once you're done shopping from them, repeat Steps 1 to 3.

After you've ordered from another Supplier, your Cart Summary will now look like this:

Step 5: Go to checkout and complete your order.


For a complete guide on our ordering process, please refer to "How To Place an Order".