For Wholesale Buyers
For Retail Buyers
For Suppliers
Sign Up
Sign In
For Wholesale Buyers
For Retail Buyers
For Suppliers
Sign Up
Sign In
A Guide to FoodByUs
Customer Support & How To Contact Us
Frequently Asked Questions (FAQs)
Price & Quality Guarantee
Ordering & Delivery
Common Order-related Issues
How To Amend an Order
How To Apply or Use Your Voucher Code
How To Change or Edit a Standing Order
How To Create a Standing Order
How To Place an Order
How To Order from Your Favourite Supplier
How To Reorder
How To Report Order-related Issues
How To View Upcoming or Past Orders
How To View Your Order's Page
Payment Options & Invoices
How To Add or Delete Your Credit Card Details
How To Find and View Your Total Purchases
How To View or Download Your Order's Invoice
How To View Your Total Spend
How To View Your Total Spend by Category
Using the Platform
How To Add a Supplier to Your List of Favourites
How To Add or Create New Contacts
How To Add New or Favourite Items to Your Pantry List
How To Contact a Supplier
How To Edit Your Account Name and Delivery Address
How To Edit or Update Your Contact Details
How To Edit or Update Your Personal Profile
How To Find Items/Products To Shop for
How To Find New Suppliers
How To Find Suppliers in Your Suburb
How To Opt Out of Marketing Emails
How To Shop for Dairy and Eggs
How To Shop for Dry Goods and Pantry Items
How To Shop for Fruits, Veg and Herbs
How To Shop for Meat and Poultry
How To Shop for Seafood
A Guide to FoodByUs
Contacts & Communication
Customer Support & How To Contact Us
Frequently Asked Questions (FAQs)
Loyalty Program
Pantry List
Price & Quality Guarantee
Ordering & Delivery
Common Order-related Issues
Dashboard Order Resolution
How To Amend an Order
How To Amend a Standing Order
How To Create a Standing Order
How To Place an Order
How To Reorder
How To Report Order-related Issues
How To View Upcoming or Past Orders
Payment Options & Invoices
How Our Payment Works
How To Add or Delete Your Bank Account Details
How To Add or Delete Your Credit Card Details
How To View or Download Your Order's Invoice
How To View Your Total Spend
Invoices, Statements and Transaction History
MYOB Integration
Payment Methods
Xero Integration
Using the Platform
How To Add a Supplier to Your List of Favourites
How To Add or Create New Contacts
How To Add New or Favourite Items to Your Pantry List
How To Contact a Supplier
How To Edit or Update Your Business Profile
How To Edit or Update Your Contact Details
How To Find Items/Products To Shop for
How To Find New Suppliers
How To Find Suppliers in Your Suburb
How To Order from a Direct Supplier
How To Opt Out of Marketing Emails
