How do I find items/products to shop for?

From your retail dashboard, there are two ways you can find items or products from suppliers on the FoodByUs Marketplace who deliver to your area: 

1. via Search; and
2. via My Suppliers
   
   

To find items/ products via Search:

Step 1: Launch your FoodByUs sign-in page.

Step 2: Enter your FoodByUs registered e-mail address and password, then click on SIGN IN.

Step 3: From your dashboard, click on Search.

Step 4: Enter the suburb or the postcode of your FoodByUs registered address.

Then click on your registered location to confirm.

Step 5: On the Marketplace page, pick a category where you might find the item/ product you’re looking for; for instance, eggs. Click on Dairy & Eggs.

This will take you to a list of suppliers who deliver to your location.

Step 6: Click on the supplier you’d like to shop from.

Or, type the name of the item/ product you’re looking for in the Search box, to filter the suppliers who are selling it.

Step 7: Add your chosen product directly to your cart.

Or, click on the item to launch its product page.

Take note of the supplier’s minimum order requirements and delivery details.

If you’d like to proceed, add the item to your cart or keep shopping at the supplier’s storefront by clicking on the supplier’s name in blue.

Step 8: At the supplier’s storefront, click on an item’s Add button to start adding items you’d like to buy to your cart.

Scroll down and hit Next to see other items on the next page.

Step 9: Or, find an item faster by typing its name in the search box. Be generic, to yield more search results.

For example:

To find items/ products via My Suppliers:

Follow Steps 1 and 2 above, if you aren’t logged in yet.

Step 3: From your dashboard, click on My Suppliers.

Step 4: Choose the supplier with whom you’d like to place an order, then hit New Order.

Step 5: At the supplier’s storefront, double-check that the suburb and the postcode reflect those in your FBU-registered address, to ensure your order’s delivery.

If not, click on the tag and enter your registered suburb or postcode. Then confirm these by clicking on your registered location from the dropdown options.

The location tag should now reflect your correct suburb and postcode.

Step 6: Click on an item’s Add button to start adding items to your cart.

Scroll down and hit Next to see other items on the next page.

Or find an item faster by searching for it.

For example:

You may also save your favorite items or those you plan to buy repeatedly by clicking on the heart beside an item’s Add button. 

Hearted items are saved to your Pantry List similar to a Wish List.

Use the Pantry List feature to save you time in finding items, especially if the supplier you’re buying from has hundreds of products in their store.