How do I shop for meat and poultry?

Shop for meat and poultry products from top suppliers on the FoodByUs Marketplace who deliver to your area.

To start shopping:

Step 1: Launch your FoodByUs sign-in page.

Step 2: Enter your FoodByUs registered e-mail address and password, then click on SIGN IN.

FoodByUs_sign_in_page


Step 3: From your dashboard, click on Search.

FoodByUs_dashboard_search_enter_suburb_or_postcode


Step 4: Enter the suburb or the postcode of your FoodByUs registered address.

FoodByUs_dashboard_search_enter_suburb_and_postcode


Then click on your registered location to confirm.

FoodByUs_dashboard_search_confirm_suburb_and_postcodeFoodByUs_dashboard_search_confirm_suburb_and_postcode


Step 5: On the Marketplace page, click on Meat & Poultry.

FoodByUs_dashboard_search_marketplace_choose_meat_and_poultry


This will take you to a list of suppliers who deliver to your location.

FoodByUs_dashboard_search_marketplace_FoodByUs_marketplace_meat_and_poultry_suppliers

Note each supplier’s:

  1. Minimum order requirement (if any);
  2. Delivery fee (if any);
  3. Cut-off time; 
  4. Delivery schedule; and
  5. Delivery days

Step 6: Click on the supplier you’d like to shop from.

FoodByUs_dashboard_search_marketplace_meat_and_poultry_choose_supplier


Step 7: At the supplier’s storefront, click on an item’s Add button to start adding items you’d like to buy to your cart.

FoodByUs_dashboard_search_marketplace_meat_and_poultry_choose_supplier_add_items


Scroll down and hit Next to see other items on the next page.

FoodByUs_dashboard_search_marketplace_meat_and_poultry_choose_supplier_next_page_items


Or find items faster by searching for them.

FoodByUs_dashboard_search_marketplace_meat_and_poultry_choose_supplier_search_for_products


For example:

FoodByUs_dashboard_search_marketplace_meat_and_poultry_choose_supplier_search_for_products_example


You can also save your favorite items or those you plan to buy repeatedly by clicking on the heart beside an item’s Add button. 

FoodByUs_marketplace_meat_and_poultry_search_save_favourite_items


Hearted items are saved to your Pantry List which works like a Wish List.

FoodByUs_meat_and_poultry_search_save_favourite_items_to_pantry_list


Use the Pantry List feature to save you time in finding items, especially if the supplier you’re buying from has hundreds of products in their store.




NOTE: Our platform displays per-unit-of-measurement pricing. This means that some items could vary in weight and in their final price upon delivery. This is referred to as random weight items. 

If your invoice reflects a different pricing for products based on random weight, refer to this guide.

 

 

Step 8: When you’re done shopping, review the items in your cart, then hit Go to Checkout (final step). 

FoodByUs_meat_and_poultry_search_check_outFoodByUs_meat_and_poultry_search_check_out


Step 9: Choose your delivery date. Click on the dropdown arrow to launch the calendar. Then click on your preferred date from those highlighted.

FoodByUs_meat_and_poultry_delivery_date


Your delivery date is now set. Keep in mind that available delivery dates vary per supplier. 


Step 10: Leave your delivery instructions (if any). 

FoodByUs_meat_and_poultry_delivery_instructions


Include info such as:

  • Specific landmarks, road turns, markers, establishments, other distinct locators  that will help find your address; 
  • Other point-of-contact who can receive your order for you (if any) 

Then click on Continue.

Step 11: Review your order one last time.

FoodByUs_meat_and_poultry_review_order

 

NOTE: If you have a voucher, click on “apply voucher” to redeem it before paying for your order. Vouchers can no longer be applied once you click on Pay & Finish.

 

Step 12: Pay for and complete your order.

FoodByUs_meat_and_poultry_check_out_order


If a payment method has been previously saved in your account profile, no need to input your payment details in your order’s Payment section. If not, enter your payment details. This will then be saved as a token, ready to be used in your next order.

Once your order is created, it will appear on your dashboard’s Upcoming Orders with an Order Reference number that starts with SYD-** (if your FBU registered address is in Sydney) or MEL-** (if in Melbourne).

FoodByUs_meat_and_poultry_upcoming_orders



**The Order Reference has since been updated to QLD, NSW or VIC.

 


If your invoice reflects a different pricing for products based on random weight, refer to our guide on “How To Report Order-related Issues” or contact us if you need help.