How do I view or download my order's invoice?
Every order or sales transaction you create on FoodByUs is recorded in your buyer’s invoice statement which is system-generated at checkout.
Your invoice consists of three parts:
- Your details as a customer;
- Your order’s total amount due; and
- An itemized breakdown of your order
To view and download your invoice:
Step 1: Launch your FoodByUs sign-in page.
Step 2: Enter your FoodByUs registered e-mail address and password, then click on SIGN IN.
Step 3: From your dashboard, click on the Finance dropdown arrow, then click on “Statement & Invoices”.
The Delivery Date calendar feature allows you to pull up an invoice from a specific period of time (e.g. 5th to 15th August 2020). Otherwise, you can immediately view any of the individual invoices listed, or search for a specific invoice by typing the Order Reference # which starts with SYD- or MEL-**.
Step 4: On the Invoice & Statements page, click on the Delivery Date box.
Step 5: The highlighted dates include the first to the current day of the month. To view your month’s invoice, to date, leave the default highlighted days, then click on “Apply”.
Then click on Download Statement to save and view your month-long summary of invoices.
NOTE: The only way to view your invoices is to download and save them one by one.
Step 6: To view a single transaction, click on the Delivery Date box then double-click one date, based on the dates recorded on the Invoice Date column.
Click on Apply.
Then Download Statement to save and view your single-transaction invoice.